Monitoring of receivables

The serviced directed towards Clients of Euro Consulting who because of the mass character of their activity have problems with outstanding receivables from their clients. In relation to that even short few-day long delay in payments may cause serious payment jamming.

The service is based on a proprietary IT system and allows for contacting payers on a mass scale. Depending on the decision of the Client monitoring activities may be performed under the brand of Euro Consulting or under the company of the Client.

An important element of monitoring is frequent up-dating allowing for an immediate cessation of actions in cases that have already been settled.Tools applied:

  • Text messages - short text messages sent to the cell number, e.g. information on the close payment date, delays towards the due date, call for payments, information on the suspension of services or deliveries, request for contact, etc.
  • E-mail posts - text and graphical information sent to the e-mail address of the Client e.g. close payment date, delays towards the due date, call for payments, and information on the suspension of services or deliveries. Sent information may contain details on the contractor’s liability. 
  • Letter calls (regular post, registered, registered with receipt confirmation) - graphical and text information sent to the registered office of the Client or in any other indicated address, e.g. close payment date, delays towards the due date, call for payments, call for payments before entering into the National Register of Debtors, pre-court call,  and information on the suspension of services or deliveries. Sent information may contain details on the contractor’s liability.
  • Voice messages - short voice messages directed to office and mobile phones. In standard for each number several trials of connection are generated each hour.  Number of trials and limes at which such trials are performed are adjusted to each delivery. In the case of a connection - the message is automatically played to the debtor. 
  • Phone contacts - a telephone conversation aids at reminding and causing quick payment of overdue liability. 

There is a possibly that the receivables that have not been paid when due are automatically transferred to the next stage or pre-court and court vindication performed by our legal counsels.

For details please contact us.